Welcome to Travelpact.co.uk (“Travelpact,” “the website,” “we,” “us,” or “our”). We value your privacy and are committed to informing you about how we collect, manage, and utilize information when you visit our website or mobile application, as well as when you use or purchase our services.

By accessing our website, using our mobile platforms, or making any purchases through us, you agree to the terms and conditions outlined in this Privacy Policy. When you make a reservation with Travelpact.co.uk, we understand that you place your trust in us. This document explains how and when the information you provide to us will be used.

Collection of Personal Information “Personal Information” refers to specific details that identify you or are associated with an identifiable individual. This includes:

Name

Postal address(es)

Telephone numbers

Email address

Credit card and debit card numbers, along with related information

Social media account IDs

Passport numbers

This information also includes any details you provide us when making bookings, such as dietary requirements, itinerary, locations, and travel dates. By providing us with this personal information about yourself and others for whom you are making reservations, you indicate your authority to do so and consent to our use of the data in accordance with this Privacy Policy.

Collection of Personal Information Travelpact.co.uk and our third-party service providers may collect your Personal Information and that of others (as provided by you) through various means, including:

When you register, log in, make a booking, or sign up for a promotional offer on the website

When you contact our Customer Service Centre offline

From other sources, such as public databases, social media networks, and other third parties (where permitted)

Use of Personal Information At Travelpact.co.uk, we may use the data you provide in one or more of the following ways:

To complete your orders or reservations with our travel service providers

To process your payments for purchases or reservations made through our website

To communicate with you regarding your reservations, purchases, and provide relevant customer service.

To address your inquiries and respond to your questions.

To send you marketing emails, texts, and newsletters to the extent permitted by law

To send you administrative information, such as updates to terms, services, and policies

To personalize your experience on the website by offering products and services based on your past browsing activities and preferences.

To facilitate your participation in competitions and other marketing campaigns (please review the respective terms and conditions for the use and distribution of information)

To enable sharing on various social media platforms

To analyze data for fraud prevention, new product development, service improvements, and evaluation of marketing campaigns

Disclosure of Personal Information It is important to note that we have no control over the privacy practices of the third-party service providers listed on our website and portal. Although your personal information may be shared or transmitted to these businesses, we cannot govern their use of this information. Therefore, it is your responsibility to read and understand the privacy policies of any service providers or similar organizations whose services you purchase through www.travelpact.co.uk.

We may disclose your personal information to the following entities:

Our parent businesses, affiliates, subsidiaries, and/or joint ventures, with Travelpact.co.uk responsible for information management

External service providers working on our behalf.

Other businesses in the travel industry, such as consolidators or aggregators

Our business associates.

External internet service providers and payment processors

Outside customer service representatives

Third-party operators or sponsors of promotional campaigns

In the event of a merger, reorganization, dissolution, or sale of all or substantially all of our assets, to the surviving corporation

Protecting Your Personal Information To safeguard against online fraud, we ensure that your debit/credit cards are used on our website only with your complete consent. During the booking process, we verify your personal information, including name, address, and contact information. By providing us with your information, you authorize us to carry out the necessary procedures described above. Rest assured that this procedure has no impact on your credit score. We strictly adhere to the Data Protection Act (DPA) when using and processing all information supplied to Travelpact.co.uk throughout the booking process.